# Privacy Policy
Last Updated: March 20, 2025
Welcome to KOOSDA ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (koosda.com), purchase our products, or interact with our services. By using our website, you agree to the terms outlined in this policy.
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## 1. Information We Collect
We collect the following types of information to provide and improve our services:
### Personal Information
- Name, email address, phone number, and shipping/billing address.
- Account credentials (if you create an account on our website).
### Payment Information
- Credit card details, billing address, and transaction history (processed securely through third-party payment processors).
### Technical Data
- IP address, browser type, device information, operating system, and usage data collected through cookies and similar technologies.
### Marketing Preferences
- Your preferences for receiving marketing communications from us.
### Other Information
- Feedback, product reviews, survey responses, and any other information you voluntarily provide.
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## 2. How We Use Your Information
We use your information for the following purposes:
- **Order Processing**: To process and fulfill your orders, send order confirmations, and provide customer support.
- **Personalization**: To tailor your experience, recommend products, and display relevant content.
- **Marketing**: To send promotional emails, newsletters, and updates about our products and services (you can opt out at any time).
- **Analytics**: To analyze website traffic, improve our website, and optimize our marketing efforts.
- **Security**: To protect our website, prevent fraud, and ensure the security of your data.
- **Legal Compliance**: To comply with applicable laws and regulations.
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## 3. How We Share Your Information
We may share your information in the following circumstances:
- **With Service Providers**: Third-party vendors who assist us with payment processing, shipping, marketing, and website analytics.
- **For Legal Reasons**: When required by law or to protect our rights, property, or safety.
- **With Your Consent**: When you explicitly authorize us to share your information.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
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## 4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Remember your preferences and shopping cart items.
- Analyze website traffic and user behavior.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.
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## 5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
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## 6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- **Access**: Request a copy of the personal data we hold about you.
- **Correction**: Request corrections to inaccurate or incomplete data.
- **Deletion**: Request deletion of your personal data under certain conditions.
- **Opt-Out**: Opt out of receiving marketing communications.
To exercise these rights, please contact us at 568380567@gq.com or +86 135 3337 7811.
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## 7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or partner sites. We are not responsible for the privacy practices or content of these external sites.
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## 8. International Data Transfers
If you are accessing our website from outside China, please note that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction.
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## 9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
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## 10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
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## 11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- **Email**: 568380567@gq.com
- **Phone**: +86 135 3337 7811
- **Address**: File 139, 1st Floor, 13th Line Culture and Technology Center, Xidi Second Road, Liwan District, Guangzhou, China.
